Minimum requirements
Device: Any iPad capable of running iOS 16 or later
OS: We currently recommend updating to iOS 18.4 (or the newest version available for your model)
When your iPad is still on iOS 15 (or earlier), the App Store hides updates that require a newer operating system. As a result, Curator Live appears “stuck” on an old version even though a newer app build exists. Additionally, memory issues on the device can also cause app malfunctions, leading to unexpected closures or errors when accessing certain features.
How to resolve the issue
Check your iOS version
Go to Settings ▸ General ▸ About ▸ iPadOS Version.
If you see anything below 16.x, proceed to Step 2.
Update iOS first
Navigate to Settings ▸ General ▸ Software Update and install the latest update your iPad supports
Keep the device plugged in and on Wi-Fi until the update completes.
Refresh the Curator Live app
Open the App Store, search for Curator Live, and tap Update.
If Update isn’t available or the app still behaves oddly, delete Curator Live entirely and perform a clean install.
Clear your queue after major iOS changes
Launch Curator Live ► Settings ▸ Queue Management ▸ Delete All Pending.
This prevents mismatched file formats from older iOS builds from blocking new uploads.
Quick checklist
Task | Why it matters |
Update iOS to 16 + | Unlocks access to the latest Curator Live build |
Reinstall or update Curator Live | Ensures you’re on the current app version |
Delete queue after OS upgrade | Avoids upload errors caused by legacy files |
By following the steps above you’ll remove the iOS roadblock, run the newest Curator Live features, and keep your uploads flowing smoothly.