Troubleshooting
Fix common setup, sharing, device, upload, and connectivity issues.
9 articles
App & Device Issues
Troubleshoot common Curator Live app, iPad, storage, syncing, and device-related issues.
How to force quit out of an iOS appLearn how to easily force quit our of an ios app
Why the Curator Live App Won’t Update—and How to Fix ItIf the App Store won’t let you install the latest Curator Live release, your iPad is almost always running an outdated version of iOS.
Why aren’t my changes showing up in my event on the Curator Live App?
How to Free Up Space on Your iOS Device for the Curator Live AppMemory and Device storage management .
License Limit ReachedDevice License
Upload & Sharing Issues
Resolve problems related to uploads, internet connectivity, queues, photo delivery, and SMS sharing.
Why are the photos from my event not sending?Images and Photos not uploading? Check your internet connect.
I had no wifi at my event. How do I access the queue and send out my images when I get connection?
Will my images still save with no Wifi connection?
SMS Delivery GuidelinesHow to Avoid Spam Filters and Ensure Successful Message Delivery