Using your own Twilio account with Curator Live is completely optional—you do not need Twilio for your event or account to function properly. Every Curator account already includes built-in SMS/MMS delivery using our default system.
However, for customers who prefer to send all messages through their personal Twilio account, we offer full integration.
✅ Why Use Your Own Twilio Account?
Some customers prefer:
Using their own verified Twilio numbers
Full visibility and control over message logs
Centralized billing through their Twilio dashboard
If that sounds like you, follow the steps below.
🛠 Step 1: Make Sure You Have an Active Twilio Account
Before connecting:
Set up your Twilio account at twilio.com
Ensure your account is verified and has at least one approved phone number capable of sending SMS and MMS
🔑 Step 2: Gather Your Twilio Credentials
Log in to your Twilio Dashboard and copy the following:
Account SID
Auth Token
You’ll find these under the Account Info section of your Twilio console.
🧩 Step 3: Enter Your Twilio Info in Curator
Log into your Curator Live account
Navigate to the Tools page
Find the Twilio Card
Paste your Twilio Account SID and Auth Token into the corresponding fields
Save your settings
📱 Step 4: Assign Your Twilio Number to an Event
When setting up a new event:
On Page 1 of the Event Builder, select one of the approved Twilio phone numbers from your account
This number will be used to send all SMS and MMS messages related to that event
⚠️ Important Notes
Twilio is completely optional – Curator includes a default SMS system for all users. Depending on your account you are allocated a certain number of texts that can be sent and depending on your location, you may have to pay for additional credits. . Fair usage does apply.
If you choose to use your own Twilio account:
Support is limited – We cannot assist with message delivery issues since we do not have access to your Twilio dashboard
You are responsible for message usage and billing via Twilio
If you’re unsure, we recommend using Curator’s built-in SMS system—it’s reliable and supported.
Need help or have questions? Reach out to support@curatorlive.com.