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How to Create & Run a 360 Event

Step-by-step instructions for creating and running a customizable 360 video experience using Video and CustomFX templates, overlays, and sharing features.

Create the Event

  1. Log in to your account at https://my.curatorlive.com/ or register for one at https://my.curatorlive.com/register

  2. From your dashboard, select the 'CREATE EVENT' button on the right-hand side.

  3. Enter a name for your event, then click Next.


Event Form Step-by-Step

Step 1: Event Details

  • When Is This Event?: This setting determines when your event will be active. Per-event activations run for 3 days, so we recommend setting the start date to the day before the event and the end date to the day after for additional setup and buffer time.

  • Event Pin?: A 4-digit PIN used to access the hidden settings menu from inside the app.

  • What Country Is This Event In?: Choose the country where you will be operating the station. If you are located in the United States, no changes are required.

  • Where Is This Event?: Enter the venue or location of the event. This is optional and is only used for organizational purposes on the dashboard below the event name.

  • SMS Phone Number: If you have added your Twilio account under the Tools page, you can select the phone number you would like to send texts from. Otherwise, a random number from our account will automatically be used.

  • Choose iPad Orientation: Choose the orientation you want to use for your event.

  • Choose iPad Camera: Choose which camera you would like to use for capturing media. This can also be updated later in the app.

  • Add Survey Mode (Agency Pro Subscribers): Enable this option to capture additional custom guest data.

  • Sub-users: Enter your employees’ email addresses to give them limited access to your account and events. Different user roles provide different levels of access and permissions.

  • Vanity URL: Assign your custom URL if it has been added to your account.

Click 'Continue' when finished.


Step 2: Capture Attract Screen & Sharing Attract Screen (Optional)

Select an attract screen and optional Sharing Station attract screen for your event. Make sure the design matches the correct portrait or landscape orientation selected in Step 1 to avoid stretching or sizing issues.

  • Select 'Choose' to use a free stock design

  • Select 'Upload Custom Design' to upload your own asset

Click 'Continue' when finished.


Step 3: Experience Screen

  • Experience Selection: Choose either Video for basic video experiences or CustomFX for advanced and fully customizable experiences. CustomFX is recommended because it includes pre-built templates, special effects, overlays, advanced editing tools, and full customization functionality. Select Choose or Upload next to the experience name to assign a button to the experience. You can add up to 6 experiences.

    Tip: Most 360 setups only use 1 experience. If you only have 1 experience, you do not need to assign a button.

  • Experience Button Layout: Choose how the experience buttons will appear on the screen. The selected layout will be shown in the preview on the right side of the browser window. If you only have 1 experience for the event, you can skip this section.

  • Experience Backgrounds: Select or upload a background that will appear behind your experience buttons. If you only have 1 experience for the event, you can skip this section.

  • Look Here Graphics: Optional for 360 events and can usually be left blank.

  • Event Wide Overlay: Apply an overlay across all selected experiences. This can be overridden later within individual experiences if needed. If you are using a CustomFX experience, this setting does not apply, as overlays should be added directly to the timeline.

  • Ready: Choose how many seconds the 'Ready?' text appears before the countdown begins. Recommended setting: 0

  • Countdown: Select how many seconds are needed before recording begins. Depending on how your 360 booth is triggered, you may need to adjust this for optimal timing.

Click 'Continue' when finished.


Step 4: Customize Experience

Click the down arrow on the right side of each experience to edit its settings.

If you selected Video as your experience, use the settings below. Instructions for CustomFX are explained afterward.

  • Name: For internal/back-end reference only. Optional.

  • Video Template: Choose from our pre-built templates or select Custom to build your own experience in the app.

  • Video Soundtrack: Upload music to play with your videos.

  • Video Pre-Roll (Optional): Upload a video to play before the main video starts.

  • Video Post-Roll (Optional): Upload a video to play after the main video ends.

  • Video Dimensions: Defines the aspect ratio of the video. Make sure your overlays and assets match these dimensions to avoid stretching.

  • Video Mirror: Defaults to Video Only. This flips videos so text and logos appear correctly. If you are using the rear camera for capture, change this setting to None.

  • Do Not Use Event Wide Overlay: Disables the Event Wide Overlay applied in the previous step for this specific experience. This is primarily used with photo layout experiences.

  • Green Screen: Enable this option if you are using a physical green screen with your experience. You can select your green screen backgrounds from the Selector Assets section.

  • Selector Assets: Choose which props, filters, backgrounds, and overlays are available in the experience. Only assets already uploaded to your account will appear here.


CustomFX Setup

  1. Open the CustomFX experience on Step 4.

  2. Click the Template button to choose a pre-built CustomFX template. This is the recommended way to get started.

  3. You can adjust the video size, but make sure the Recording Size and Composition Size match.

Important Notes

  • Assets such as overlays, backgrounds, pre-rolls, post-rolls, and audio should be added directly to the timeline.

  • All assets should match the Recording Size and Composition Size.

  • Assets should not extend past the recording layer on the timeline.

  • Overlays should use transparent backgrounds or transparent cutout areas.

  • For backgrounds, set Background Removal to Magic for all recording layers.

  • Audio can be added directly to the timeline and adjusted based on your preferred timing and duration.

Repeat these steps for all experiences if you are using more than one.

Click 'Continue' when finished.


Step 5: Sharing Screen

  • Share Buttons: Choose how guests can share their videos after recording.

    • Text: Sends guests an SMS text message with a link to their video

    • Email: Sends guests an email with their video

    • Print: Recommended to leave unchecked for 360 events

    • Retake: Allows guests to retake their video before sharing

    • QR Code: Displays a QR code linked to the public gallery

    • Airdrop: Enables sharing through Airdrop (iOS devices only)

  • Messaging Options:

    • Attach MP4 to Emails: Attaches the MP4 video file to the email

    • Attach Thumbnail to Text: Recommended to leave unchecked, as videos are too large to send through SMS

  • Share Button Style: Choose the appearance and style of the sharing buttons.

  • Share Screen Background: Select or upload a background that will appear behind the video and share buttons.

Click 'Continue' when finished.


Step 6: Social Sharing

  • Microsite Templates: Choose how the shared video will appear when opened through email or SMS.

  • Banner: Add a custom branded banner to the sharing page where guests can view or download their video.

  • Banner URL Link: Add a website link that will open when guests click the banner. Copy and paste the full URL from your browser’s address bar.

  • Color Scheme: Choose the primary and secondary colors used throughout the sharing gallery.

  • Display Information: Choose whether to display the event name, date, and/or time on the sharing page.

  • Marketing: Add optional marketing features to your gallery layout.

    • Facebook Like Popup: Link guests to a specific Facebook page.

    • Custom Text: Add your own message or custom hashtags.

    • Call-to-Action Button: Prompt guests to take an action such as visiting a website or signing up for a newsletter.

  • Buttons:

    • Public Gallery Button: If enabled, guests with access to their video link will also be able to view all event media in the public gallery.

    • Social Sharing Buttons: Choose which social media platforms guests can share their videos to.

  • Sharing Language: Customize the text used in email and SMS sharing messages.

  • Analytics: Add a Google Analytics Tracking ID or Facebook Pixel ID to track engagement and sharing activity.

  • Password Protect Gallery: Restrict access to the public gallery by requiring guests to enter a password.

  • Photo Backup Options: Automatically back up captured media to Dropbox or the device Camera Roll for additional security.

Click 'Finish' when completed. A success message will appear and your event will be available on the Dashboard. If you are using a per-event activation, the event will be ready for activation after setup is complete.


App Setup on Your Device(s)

The following steps are completed inside the Curator Live App on your device(s).


Step 7: Download Your Event on All Devices

  1. Open the Curator Live App and log in with your Curator username and password.

  2. Select the Download button next to your event.

    • If you make changes to the event later, you will need to refresh/redownload the event.

  3. Click the Play button next to your event.

  4. Choose the device type:

    • 360 Booth

    • Sharing Station

  5. To access the hidden menu while inside the event, double-tap the top right corner and enter your PIN (if configured in Step 1).


Step 8: Setup Sharing Station on Your Devices

You can skip this step if you are not using a Sharing Station.

Capture Device

  1. From the dashboard, tap LIVE CONNECT at the bottom.

  2. Disable/stop LIVE CONNECT

  3. Clear the queue in the app.

  4. Run the event.

Sharing Station Device

  1. From the dashboard, tap LIVE CONNECT at the bottom.

  2. Disable/stop LIVE CONNECT.

  3. Clear the queue in the app.

  4. Run the same event that the Capture Device is running.

  5. Double-tap the top right corner and confirm the following settings:

    • Turn OFF Show From All Events (gray)

    • Turn ON Show Latest (green)

  6. Test the setup to confirm media appears correctly on the Sharing Station.

Enjoy!


For a more detailed walkthrough of the CustomFX Timeline Builder, including overlays, backgrounds, audio, pre-rolls, and post-rolls, visit our CustomFX Timeline Builder help article.

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