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How to Activate a Single Event

Learn how to activate a Curator Live event license, choose the correct subscription tier, complete payment, and fully activate your event on your device.

After creating and testing your event, you can activate it by purchasing an event license from the dashboard.

⭐ We recommend fully testing your event before activation.


Step 1: Find Your Event

Go to the dashboard on the Curator Live website and click the PURCHASE button next to your event.


Step 2: Choose Your Event License

Choose the license that best fits your event needs.

Standard - Choose this for basic photo booth experiences.

Event Pro - Choose this for AI FX, CustomFX, 360, and advanced sharing features.

Agency Pro - Choose this for photography, kiosk setups, and advanced event workflows.

ℹ️ For a full feature comparison, visit our Pricing page.


Step 3: Confirm Event Dates & Licenses

Confirm your event dates and choose how many licenses you need before completing checkout.

ℹ️ Each license supports one active device at a time. Add more if the event will run on multiple devices simultaneously.

⚠️ Events can be activated in advance and tested before the event date. Until the selected activation date begins, captured photos will display a “PRE-EVENT ACTIVATED” watermark.

💡 Single Event activations are valid for 3 days (ex. May 15-17). Additional days may incur extra fees.

⭐ Single Event activations are best for short-term events. For ongoing or frequent events, a monthly subscription may be a better option.


Step 4: Complete Payment

Enter your payment details and follow the checkout instructions to complete your purchase. If you have a promo code, you can enter it during checkout.

Pricing and currency may vary depending on your region and account settings.


Step 5: Redownload the Event

After payment, the event will appear as ACTIVE on the dashboard. Redownload the event on your device to sync activation and remove watermarks.

Fig. 1: Event status shown on the dashboard after purchase

Fig. 2: Where to tap in the app to redownload the event

⚠️ Event dates cannot be changed after purchase. If you selected the wrong dates, contact support via chat for assistance.


Step 6: Final Testing

Test the full capture and sharing experience before your event goes live.

We recommend:

  • taking a sample photo or video

  • testing SMS and email sharing

  • checking overlays and branding

  • confirming printing works correctly if enabled


🛠️ Quick Troubleshooting

Common issues can often be resolved by:

  • refreshing or redownloading the event after purchase

  • confirming the event dates are correct

  • checking internet connection during activation

  • ensuring you are using the latest app and iOS versions

  • confirming your device has enough available storage

  • allowing all required app permissions


Need additional help? Contact support via chat for assistance.

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